Returns & Exchanges
At Backstage Cosmetics Inc., we want you to be completely satisfied with your beauty essentials. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on unopened or gently used products.
Initiate Your Request
Log in to your account and visit the order history section to select the items you wish to return and receive your RMA number.
Pack Your Products
Carefully place the items in their original packaging, ensuring they are securely padded to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing